Our Commitment to You
Return Policy
We strive for perfection, but if you are not completely satisfied, our hassle-free return process ensures your peace of mind within 30 days of purchase.
QUDAS Return Policy: Your Trust, Our Honor
At QUDAS, we believe every purchase should bring you peace and satisfaction—just as your faith does. If your purchase
didn’t meet your expectations, we’re here to make things right, with fairness and kindness.
🕋 33 Days to Decide
You have 33 days from receiving your item to request a return—because good choices shouldn’t feel rushed.
📦 How to Start a Return
Reach out to us via email at service@weslamic.com or message us on WhatsApp. Please share:
- Your order number
- A brief reason for return
- A photo or short video of the product
🔄 Condition of Returns
To be eligible, items must be unused, in original packaging, and with tags attached—just as you received them.
📮 Return Shipping
Customers are responsible for return shipping costs. For your peace of mind, we strongly recommend using a trackable shipping method. We can’t be responsible for packages lost on their way back to us.
☪️ Refund Process
Once we receive and inspect your return, we’ll notify you of approval within a few business days. Refunds will be processed back to your original payment method within 15 working days.
Note: Refund timing may vary depending on your bank or payment provider.
🤲 Damaged or Incorrect Items?
If you receive a faulty, damaged, or incorrect item, please contact us immediately. We’ll gladly arrange a replacement or refund—because honesty and care are at the heart of what we do.
We value your trust deeply. If you have any questions, reach out to us—we’re here to help.
Service WhatsApp:
07813581042
Email:
info@qudas.co.uk
